M&S Consulting

Proof, deployed

Proof Library

19 published case studies, 9 with a hard outcome. Filter by industry and platform. Where a study carries a metric, it's shown exactly as published — and each is being converted into a proof card with a “how we measured it” note.

Industry
Platform

19 studies published

Nonprofit

Racing Against Time: Team USA Captures Silver with IBM

Team USA (U.S. Olympic Committee)

Real-time sensor analytics on edge devices let coaches adjust in-session across cycling and speed skating.

6th → 1st in world ranking; Olympic silver; world record in the trial round; insight to coaches in under 10 minutes

Tech/Media/TelecomSAP

SAP BRIM Transformation for a National Media Ad-Sales Giant

National media company (anonymized)

Full SAP BRIM implementation replacing an end-of-life billing module handling complex ad-sales revenue.

Hundreds of millions in ad revenue protected; zero revenue disruptions at cutover; delivered on time before legacy retirement

FinanceOracle

Rebuilding a Mission-Critical Financial Platform

Financial services organization (anonymized)

Consolidated nine acquisition-era platforms into one resilient Oracle architecture with automated reconciliation.

9 isolated systems → 1; zero business disruption; real-time data replacing manual monthly reconciliation

GovernmentAWS

A Last-Minute Cloud Migration for Massachusetts DIA

Commonwealth of Massachusetts, Dept. of Industrial Accidents

Zero-downtime migration of a state workers'-comp system to AWS GovCloud against a non-negotiable deadline.

Zero downtime; 100% of workloads migrated on time; no service interruptions

FinanceSalesforce

Solving Salesforce Silos for AvidXchange

AvidXchange

Consolidated three Salesforce instances into one operating model with CPQ, billing, and RPA.

3 Salesforce instances rationalized (2 consolidated, 1 integrated); quote-to-cash streamlined; Blue Prism automation deployed

Tech/Media/TelecomPower Platform

A Power App to Replace a Maxed-Out SharePoint Site

Research & development organization (anonymized)

Replaced a legacy SharePoint 2013 permitting system with a modern Power App — digitized forms, approvals, and documents.

100+ concurrent projects supported; delivered in under a year; full historical data migrated

EducationSnowflake

Carnegie Mellon University GRAAD Data Modernization

Carnegie Mellon University

A dbt + Snowflake pipeline standardized graduate-applicant data with Tableau reporting.

16 systems unified into one model; 7 colleges aligned; on-time June 2024 go-live; nominated for CMU's Andy Award

EducationOracle

Oracle Cloud Expansion and Infrastructure as Code

Top-ranked research university (anonymized)

Integrated OCI into an existing AWS estate with Terraform + GitHub Actions provisioning.

Cloud changes cut to minutes via automated pipelines; standardized security across AWS and OCI; version-controlled infra

Government

Agile ERP Implementation: U.S. Air Force Common Services

U.S. Air Force

Standardized an ERP operating environment using agile methodology — modernizing hardware, databases, and ERP systems.

Tech/Media/TelecomAtlassian

Keeping the Lights On: Business Continuity for Charter Spectrum Reach

Charter Spectrum Reach

A resilience framework for television, internet, and phone services, run on Jira, Confluence, and ServiceNow.

Estimated outage recovery cut from twelve hours to under four (BIA across 40+ departments)

GovernmentSalesforce

Connecting Communities: Grants Management on Salesforce

A Salesforce-based grants management system to track, award, and report across hundreds of communities.

ConsumerSalesforce

From Legacy CRM to Salesforce: A Complex Enterprise Migration

A full CRM migration that preserved data integrity and delivered on time with minimal disruption.

ConsumerSalesforce

From Frustration to Full Transformation: Rescuing a Salesforce Implementation

Stepped in to rescue a struggling project, stabilize delivery, and bring it across the finish line.

Tech/Media/TelecomSalesforce

A High-Performance CRM and Customer Service Platform

A Salesforce platform built to scale to millions of customer interactions.

Scaled to handle millions of interactions

Healthcare

Redefining Efficiency for a Global Leader in Vision Correction

An enterprise-systems overhaul that streamlined production and distribution.

Government

Helping a National Public-Sector Organization Power Up

A people-first transformation across operations, data, and service delivery.

Consumer

Guiding a Growing Company Through Digital Transformation

Guided the organization through a full digital transformation, modernizing core platforms.

Consumer

When the CIO Didn't Show Up on Monday

Stepped in within 24 hours as interim technology leadership, stabilizing operations.

Interim technology leadership engaged within 24 hours

ConsumerSalesforce

Yay! We Have Salesforce. Now We Have to Implement It.

Implementation planning, training, integrations, and release strategy for a 1,000+ user community.

1,000+ user community

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