Insights
69 articles, and a podcast
Field notes on AI, cloud, data, and transformation — the useful kind, not the vendor-fiction kind. Prefer to listen? The Human Coded podcast →
The Money You're Losing in Procurement (And Don't Even Know It)
Your procurement team just ordered the same supplies from three different vendors. At three different prices.
Business StrategyWhy Your Customers Keep Asking "Where's My Order?"
It's 4:30 PM on a Friday. Your phone rings. It's your biggest customer asking about an order.
Business StrategyFour Law Firms That Actually Got Digital Transformation Right
Most digital transformation case studies are marketing fiction. Vendor-supplied success stories with suspiciously round numbers.
Emerging Tech and AIWhy Your Expensive Technology Sits Unused
You spent six figures on practice management software that was supposed to transform operations.
Emerging Tech and AIWhy Your Law Firm's Tech Stack Is Probably a Mess
You have seventeen different systems that barely talk to each other. Practice management software from 2012.
Emerging Tech and AIStop Buying AI Tools That Don't Work
Your firm probably already bought an AI tool that's sitting unused. Maybe it was the contract review platform.
Emerging Tech and AIWhy Your Finance Team Still Dreads Month-End
It's 8 PM on the third Friday of the month. Your finance team is still huddled over laptops.
Enterprise Resource PlanningHow Smart Law Firms Are Turning Data Into Profit and Power
It began with a single conversation, a weary managing partner at a 150-attorney firm sharing his frustration.
Emerging Tech and AIAre You Sitting on Hidden Cash in Your Inventory?
Too much cash tied up in stock. Occasional stockouts that lead to rush orders and frustrated customers.
Business StrategyWhy Your AI Pilot Keeps Stalling
Most enterprise AI pilots don't fail on the technology. They fail on the work that should have happened before.
AI & DataAgentforce Use Cases: How M&S Helps Organizations Automate and Scale
As organizations strive to keep pace with rising customer expectations, Salesforce Agentforce emerges as a powerful platform.
Emerging Tech and AIUnlocking the Hidden Power of Your Law Firm's Data
If you ask most law firms whether they use data, they'll likely say yes. After all, every firm tracks billable hours.
Case StudiesCloud Migration Is Not a Strategy
Everyone is migrating to the cloud. Very few organizations have a clear answer to why.
CloudNotes from a Project Rescue
When a Salesforce implementation is failing mid-flight, the instinct is to move fast.
SalesforceWhat Powers Digital Transformation Success in Law Firms
Technology alone isn't enough — the human story behind transformation is what makes it stick.
Case StudiesWhat ERP Modernization Actually Requires
ERP programs fail at a rate that should make every CFO uncomfortable.
Enterprise AppsWhy Digital Transformation Will Define the Law Firms of Tomorrow
Imagine your top associate, paralegal, or partner shackled to outdated systems and manual processes.
Case StudiesIntroducing the Appalachia Software Factory
Our homegrown initiative to build custom software while investing in the people and potential of West Virginia.
Business StrategyOracle Cloud Expansion & Infrastructure as Code Case Study
The expansion into Oracle Cloud Infrastructure (OCI) was driven by a need for cost optimization.
Case StudiesYour Data Problem Is a Business Problem
Data quality issues surface as technical problems. They're almost always symptoms of something upstream.
Data AnalyticsWhy Most Tech Projects Fail (and What to Do About It)
It's not the technology that holds your transformation back.
Business StrategySalesforce Agentforce: A New Era of Enterprise Service Automation
Salesforce's Agentforce is changing how companies deliver customer service and support.
Business StrategyBuilding a Robust Operations Power App
Replacing a maxed-out SharePoint site with a modern Power App that digitized forms, approvals, and documents.
Business StrategyRedefining Efficiency for a Global Leader in Vision Correction
An enterprise systems overhaul that streamlined production and distribution.
Business StrategyThe Change Management Work Nobody Budgets For
Technology programs have a consistent blind spot: the work required to make people actually use the thing you built.
TransformationBlueprints, Burnout, and the Human Side of Change
The human side of change — where transformation succeeds or quietly stalls.
Business StrategyLow Code, No Code Platform Comparison, 2025
No-code and low-code platforms for enterprises and startups, a basic review.
Business StrategyWhen Agile Sprints Aren't Working, And What to Do About It
You've meticulously planned a two-week sprint. Everything's mapped, the team is ready — and it still stalls.
Business StrategyAn Urgent Rescue: A Last-Minute Cloud Migration for a Government Agency
A zero-downtime cloud migration delivered against a non-negotiable government deadline.
Case StudiesM&S Implements Moodr Health Platform for Employee Mental Health
M&S Consulting is excited to announce implementation of proactive mental health support for employees.
Problem SolvedThe Art of Active Listening
You have critical conversations daily, and you may not realize the impact they have on others.
Problem SolvedHow to Be Effective as an Introvert in Your Career
Recently, I attended a virtual meetup focused on communication in the workplace.
Problem SolvedM&S' SPLASH Announcements App Solves Major Salesforce Challenges
If you're a Salesforce user, it's likely you have several monitors with multiple windows open.
Business StrategyUnlocking the Power of Transferable Skills in Business
Early in my career, I knew I needed to focus on two major areas, starting with business acumen.
Business StrategyMastering Salesforce UI Customization
Page layouts or Lightning pages — which fits your needs when designing on the Salesforce platform?
Cloud and VirtualizationEmbracing AI as a Skeptical Project Manager
The tick of a wristwatch, the sound of a motor turning, and the clap of a camera shutter.
Business StrategyElev8 GovCon Nomination Showcases M&S Leadership in Federal Contracting
M&S Consulting is proud to announce its Elev8 GovCon nomination for leadership in federal contracting.
Case StudiesHow to Lead a Large Scrum Team Effectively
Managing a large scrum team can feel like herding cats, especially past the industry-standard size.
Business StrategyCarnegie Mellon University GRAAD Project Case Study
Standardizing graduate-applicant data across seven colleges and sixteen systems on Snowflake and dbt.
Case StudiesWhy Microsoft Technology is the Smart Choice for Modern Enterprises
Choosing the right technology partner is critical to business success.
Business StrategyThe Future of Learning Through Gamification
In today's fast-paced world, continuous learning is not just a necessity — it's an advantage.
Business StrategyServant Leadership: The Key to Winning Together
Servant leadership isn't just a buzzword in the Scrum world — it's a mindset.
Business StrategyCreating Visual Solutions for Complex Data Problems
In data management and system integration, solving complex problems often requires the right picture.
Business StrategyThe M&S Consulting and Carahsoft Partnership
The human story behind the M&S and Carahsoft partnership transforming public-sector technology services.
Business StrategyDisaster-Proofing Your SAP HANA Data
An overview of techniques for protecting SAP HANA data, drawn from real pharmaceutical-industry work.
Business StrategyOvercoming the Challenges of Launching and Scaling RPA
Three months. That's all it took to transform a seemingly insurmountable problem with automation.
Business StrategyIntroducing the AI Roadmap
Transforming business with strategic AI adoption — a structured path from idea to deployment.
Business StrategyThe Evolution of RPA
When I started implementing Robotic Process Automation around ten years ago, the landscape looked very different.
Business StrategyAn Introduction to the Microsoft Practice at M&S
We pride ourselves on leadership in tech consulting, leveraging over two decades of Microsoft expertise.
Business StrategyHow to Know if SAP is the Right ERP System for Your Business
Selecting the right ERP system can significantly improve efficiency — a step-by-step guide.
Business StrategyM&S and Carahsoft Forge Dynamic Partnership
M&S Consulting and Carahsoft Technology Corp. partner to transform public-sector initiatives.
Business StrategyValue-Driven Outcomes: Going Beyond the Obvious Choices
Two scenarios that make one crucial point about value-driven outcomes.
Business StrategyThe Three Pillars of Change Management
Change management is essential today — built on people, organizational, and technology pillars.
Business StrategyRISE with SAP: What's in It for You?
As SAP transitions to cloud-based ERP solutions, you may be wondering — why?
Business StrategyTurn Your Salesforce Org Into a Growth Engine (Part 3)
Part 3 of 3: mining the gold in your Salesforce org.
Business StrategyHarnessing Generative AI in Government
Strategies for addressing bias, privacy, and security as government adopts generative AI.
Business StrategyTurn Your Salesforce Org Into a Growth Engine (Part 2)
Part 2 of 3: mining the gold in your Salesforce org.
SalesforceTurn Your Salesforce Org Into a Growth Engine (Part 1)
Part 1 of 3: mining the gold in your Salesforce org.
SalesforceBuilding Stability: Lessons from Business Continuity Planning
Charter Spectrum Reach needed a business continuity plan — here's what stability really takes.
Business StrategyWomen in Tech: M&S Leadership Stories
Stories from inspiring women across various STEM fields at M&S Consulting.
NotesM&S Helps Customers Keep Billing and Invoicing Simple
A longstanding media ad-sales client approached our team with a new billing challenge.
Business StrategyA Thank You to Our Mentors
A thank you to those who impacted and encouraged M&S Consulting's female leaders.
News and UpdatesComprehensive Expertise Across Six Practice Areas
M&S Consulting's comprehensive expertise across six practice areas.
OfferingsSalesforce: 3 Simple Solutions to Solve Common Problems
Your company has used Salesforce for a couple of years, but it's grown too complicated.
OfferingsGain a Multi-Dimensional Tech Partner
Leading, executing, and elevating your digital transformation journey with one partner.
Big Data & BIA Guide to Process Impact Blueprinting Workshops
Launching your project with M&S Consulting's Process Impact Blueprinting Workshops.
Business StrategyArt School Made Me a Better Consultant
I'm often asked about my background when I start new assignments.
Notes6 Reasons to Align Your CRM with Your Sales Process
Aligning your sales process with your CRM system is essential to growth.
Business StrategyEmbracing Multi-Cloud Expertise
M&S Consulting's advantage in the growing multi-cloud landscape.
Business Strategy